That is why you need to learn what you can about reputation management. Read on to learn all there is to know about maintaining your business.
Try to make unhappy customers happy. Turn the negative into a positive to show that it is important to you. This is even better if it can be done online. This will give others the opportunity to see how you addressed the issue and make them more receptive to doing business with you.
Be sure you’re posting content that’s positive about your brand so it will keep things fresh, so that any negative feedback slips in the search engine listings.
Make sure you’re very personable online presence.Simply posting updates won’t do a lot; you have to show active communication with your consumers. Answer questions that are asked of you; do this as soon as you possibly can. If you get asked a question and you don’t know how to … Read the rest