Have you thought about how giant corporations handled reputation management? You may not be on the same scale, but you can use them as an example when you are growing your business.
To be seen as reputable, always ensure customers are satisfied through follow up communication. If your business is a large one, this rings more true. Customers deserve to feel they are important to you. Try using a system that’s automated and can work with a customer. Get feedback of your services and goods while you do it.
This is even more important if your business is larger in size. They have to feel like something other than a number. Use an automated systems which can interact with them. You may also provide feedback on purchases they have made.
Make … Read the rest