Do you want to learn more regarding reputation management for your business’s reputation?
Keep a good reputation and satisfy unhappy customers. Turning a customer’s negative experience into a good one will show your customer that you care. Do this online, as well. Other prospects and customers can see that you actively address issues, so they’ll be more apt to buy products from your company later.
This is even more true if your business is bigger. They want to feel like something to you. You may want to try automated systems to follow up. You can also ask them to give comments on any recent transactions.
Make sure you are a personable on the web. Posting status updates and tweets won’t work until you communicate regularly with your fans. Answer any questions that are asked … Read the rest