Are you interested in having your business’s reach? Are you aware Facebook can help you do this?
Talk to your fans. If a person takes time to post on your page, make a note of what they said. Sometimes a member of the public will have a marketing idea that paid PR flacks overlooked. Remember that customers are the lifeblood of your company. If they desert you, you are toast.
You will win kudos from your customers when you take the time to reply to their wall comments and concerns. This means checking you wall regularly. It is especially important to reply if the comment needs help or a complaint is brought to light.
Facebook needs to be thought of as a place to share with potential clients. Facebook is not only about socializing; it’s a primary channel for … Read the rest